Frequently Asked Questions
Protec PDC51CV2 Demineralization Cartridge FAQs
Question: Why use a Protec Demineralization Cartridge?
Answer:
High mineral content in your water, also known as “hard water” may cause a white mineral residue to accumulate on surfaces in the room near the humidifier. This mineral residue is commonly referred to as “White Dust.” The higher the mineral content or hardness of your water, the greater the potential that you may have white dust. “White Dust” is not a result of a defect or flaw in the humidifier. It is a result of the amount of minerals suspended in the water you are using. To reduce the amount of white dust, use distilled or purified water or Protec Demineralization Cartridges (compatible with select models).
Question: What products are compatible with the Protec Demineralization Cartridge?
Question: How often should my Demineralization Cartridge be changed?
Answer: For best results replace as necessary (every 2-4 weeks, or 15-30 fillings under normal use) or when the humidifier has not been run for an extended period of time.
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