{"id":16305,"date":"2024-07-16T19:57:00","date_gmt":"2024-07-16T23:57:00","guid":{"rendered":"https:\/\/www.vickshumidifiers.ca\/humidificateur-a-vapeur-froide-filtree-vev400cv1-vicks-faq\/"},"modified":"2024-10-08T10:14:51","modified_gmt":"2024-10-08T14:14:51","slug":"vev400cv1-faq","status":"publish","type":"page","link":"https:\/\/vickshumidifiers.ca\/fr\/vev400cv1-faq\/","title":{"rendered":"Humidificateur \u00e0 vapeur froide filtr\u00e9e Vicks VEV400CV1 &#8211; FAQ"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; specialty=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb7px||15px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_sidebar area=\u00a0\u00bbet_pb_widget_area_3&Prime; disabled_on=\u00a0\u00bbon|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_sidebar][\/et_pb_column][et_pb_column type=\u00a0\u00bb3_4&Prime; specialty_columns=\u00a0\u00bb3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_row_inner _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb11px||0px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column_inner saved_specialty_column_type=\u00a0\u00bb3_4&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text module_class=\u00a0\u00bbfaq-title\u00a0\u00bb _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_text_color=\u00a0\u00bb#005dba\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h1 data-content-type=\"heading\" data-appearance=\"default\" data-element=\"main\" data-pb-style=\"IJB5P5I\"><span style=\"color: #015dbc;\">Foire aux questions<\/span><\/h1>\n<h2 class=\"c-primary\" data-content-type=\"heading\" data-appearance=\"default\" data-element=\"main\" data-pb-style=\"618E279B1AD50\">Humidificateur \u00e0 vapeur froide filtr\u00e9e VEV400CV1<\/h2>\n<p>[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb10px|||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column_inner saved_specialty_column_type=\u00a0\u00bb3_4&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion toggle_icon=\u00a0\u00bb&#xf067;||fa||900&Prime; _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb closed_toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbQuestion : Mon appareil ne produit aucune vapeur. Quel est le probl\u00e8me?\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#005dba\u00a0\u00bb toggle_icon=\u00a0\u00bb&#xf067;||fa||900&Prime; _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb5px||15px||false|false\u00a0\u00bb border_width_all=\u00a0\u00bb0px\u00a0\u00bb border_width_left=\u00a0\u00bb2px\u00a0\u00bb border_color_left=\u00a0\u00bb#005dba\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb toggle_text_color=\u00a0\u00bb#005dba\u00a0\u00bb toggle_font=\u00a0\u00bb|700|||||||\u00a0\u00bb]<\/p>\n<p>R\u00e9ponse : <span>L\u2019air sec est aspir\u00e9 \u00e0 travers le syst\u00e8me et un ventilateur disperse une humidit\u00e9 invisible qui permet de r\u00e9tablir un niveau d\u2019humidit\u00e9 ad\u00e9quat dans l\u2019air. Comme il s\u2019agit d\u2019une humidification par \u00e9vaporation, aucune vapeur visible n\u2019est \u00e9mise. Lorsque l\u2019appareil fonctionne normalement, vous ne ressentirez que de l\u2019air froid sortant de l\u2019humidificateur. Surveillez le niveau d\u2019eau dans le r\u00e9servoir et la base.    <\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbQuestion : \u00c0 quelle fr\u00e9quence faut-il changer le filtre?\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#005dba\u00a0\u00bb toggle_icon=\u00a0\u00bb&#xf067;||fa||900&Prime; _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb5px||15px||false|false\u00a0\u00bb border_width_all=\u00a0\u00bb0px\u00a0\u00bb border_width_left=\u00a0\u00bb2px\u00a0\u00bb border_color_left=\u00a0\u00bb#005dba\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb toggle_text_color=\u00a0\u00bb#005dba\u00a0\u00bb toggle_font=\u00a0\u00bb|700|||||||\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<p>R\u00e9ponse : Il est recommand\u00e9 de changer le filtre \u00e0 tamis tous les deux mois, selon la fr\u00e9quence d\u2019utilisation de l\u2019appareil et la duret\u00e9 de l\u2019eau locale.<\/p>\n<p>Changez le filtre si vous remarquez que :<\/p>\n<ul>\n<li>Le filtre est dur et cro\u00fbt\u00e9<\/li>\n<li>Le filtre commence \u00e0 d\u00e9gager une odeur<\/li>\n<li>Le d\u00e9bit d\u2019humidit\u00e9 est r\u00e9duit<\/li>\n<\/ul>\n<p><span> Les <a href=\"https:\/\/www.vickshumidifiers.ca\/fr\/products\/accessories\/filtre-longue-duree-protec-pwf2-can-pour-humidificateur\/\">filtres \u00e0 tamis de rechange Protec<\/a> sont exclusivement con\u00e7us pour l\u2019humidificateur \u00e0 vapeur froide filtr\u00e9e VEV400CV1 Vicks.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbQuestion : Quel type de filtre faut-il utiliser avec cet humidificateur?\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#005dba\u00a0\u00bb toggle_icon=\u00a0\u00bb&#xf067;||fa||900&Prime; _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb5px||15px||false|false\u00a0\u00bb border_width_all=\u00a0\u00bb0px\u00a0\u00bb border_width_left=\u00a0\u00bb2px\u00a0\u00bb border_color_left=\u00a0\u00bb#005dba\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb toggle_text_color=\u00a0\u00bb#005dba\u00a0\u00bb toggle_font=\u00a0\u00bb|700|||||||\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<p>R\u00e9ponse : <span>Les <a href=\"https:\/\/www.vickshumidifiers.ca\/fr\/products\/accessories\/filtre-longue-duree-protec-pwf2-can-pour-humidificateur\/\">filtres \u00e0 tamis de rechange Protec<\/a> peuvent \u00eatre utilis\u00e9s avec la plupart des humidificateurs \u00e0 vapeur froide par \u00e9vaporation Vicks. Ces filtres sont renforc\u00e9s pour durer plus longtemps et avoir une efficacit\u00e9 maximale. <\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbQuestion : Quelles sont les instructions pour l\u2019entretien du filtre?\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#005dba\u00a0\u00bb toggle_icon=\u00a0\u00bb&#xf067;||fa||900&Prime; _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb5px||15px||false|false\u00a0\u00bb border_width_all=\u00a0\u00bb0px\u00a0\u00bb border_width_left=\u00a0\u00bb2px\u00a0\u00bb border_color_left=\u00a0\u00bb#005dba\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb toggle_text_color=\u00a0\u00bb#005dba\u00a0\u00bb toggle_font=\u00a0\u00bb|700|||||||\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<p><span>R\u00e9ponse : <\/span><\/p>\n<p>Si la formation de moisissures est un probl\u00e8me, nous vous recommandons d\u2019utiliser la <a href=\"https:\/\/www.vickshumidifiers.ca\/fr\/products\/accessories\/balle-de-nettoyage-protec-pc-1c-bx-pour-humidificateur\/\">balle de nettoyage<\/a> ou le <a href=\"https:\/\/www.vickshumidifiers.ca\/fr\/products\/accessories\/poisson-nettoyeur-protec-pc1fc-pour-humidificateur\/\">poisson nettoyeur Protec<\/a> dans le r\u00e9servoir de votre appareil. Assurez-vous de ne jamais laisser le filtre dans l\u2019eau si l\u2019appareil n\u2019est pas en marche. Lorsque vous \u00e9teignez l\u2019humidificateur, retirez le filtre et laissez-le s\u00e9cher \u00e0 l\u2019air libre. Si votre appareil n\u2019a pas de dispositif d\u2019arr\u00eat automatique, vous pouvez le vider et le faire fonctionner sans eau, ce qui permettra au ventilateur d\u2019ass\u00e9cher le filtre.  <\/p>\n<p>Il est tout \u00e0 fait normal que le filtre se d\u00e9colore \u00e0 chaque utilisation. Une d\u00e9coloration jaune, brune ou rouille est due au fait que le filtre absorbe tous les min\u00e9raux contenus dans l\u2019eau. Si vous inversez le sens du filtre chaque fois que vous remplissez le r\u00e9servoir, la saturation du filtre sera beaucoup plus uniforme et le filtre durera plus longtemps.  <\/p>\n<p>Ne mettez jamais de produits chimiques sur votre filtre; pour le nettoyer, utilisez seulement de l\u2019eau froide. Ne tordez pas le filtre pour l\u2019ass\u00e9cher. <\/p>\n<p>Assurez-vous d\u2019utiliser les <a href=\"https:\/\/www.vickshumidifiers.ca\/fr\/products\/accessories\/filtre-longue-duree-protec-pwf2-can-pour-humidificateur\/\">filtres \u00e0 tamis de rechange Protec<\/a>; ils sont renforc\u00e9s pour durer plus longtemps et avoir une efficacit\u00e9 maximale.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbQuestion : O\u00f9 puis-je trouver le guide de l\u2019utilisateur?\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#005dba\u00a0\u00bb toggle_icon=\u00a0\u00bb&#xf067;||fa||900&Prime; _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb5px||15px||false|false\u00a0\u00bb border_width_all=\u00a0\u00bb0px\u00a0\u00bb border_width_left=\u00a0\u00bb2px\u00a0\u00bb border_color_left=\u00a0\u00bb#005dba\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb toggle_text_color=\u00a0\u00bb#005dba\u00a0\u00bb toggle_font=\u00a0\u00bb|700|||||||\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<p><span>R\u00e9ponse : Pour t\u00e9l\u00e9charger le guide de l\u2019utilisateur, <\/span><a href=\"\/wp-content\/uploads\/VEV400CV1-Owners-Manual.pdf\">cliquez ici.<\/a><\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; module_class=\u00a0\u00bbfaq-icon-row\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_module=\u00a0\u00bb10863&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb13px||6px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h3 style=\"text-align: center;\"><span>Pour toute aide suppl\u00e9mentaire<\/span><\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_3,1_3,1_3&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb11px|||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/www.vickshumidifiers.ca\/wp-content\/uploads\/Call_Us_80x80.png\u00a0\u00bb title_text=\u00a0\u00bbT\u00e9l\u00e9phone_80x80&Prime; align=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h3 style=\"text-align: center;\">T\u00e9l\u00e9phone<\/h3>\n<p style=\"text-align: center;\"><a href=\"tel:1-800-477-0457\">(800) 477 &#8211; 0457<\/a><br \/>Du lundi au vendredi<br \/>De 8 h \u00e0 19 h HNE<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/www.vickshumidifiers.ca\/wp-content\/uploads\/Email_80x80.png\u00a0\u00bb title_text=\u00a0\u00bbCourriel_80x80&Prime; align=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h3 style=\"text-align: center;\">Courriel<\/h3>\n<p style=\"text-align: center;\">Envoyer vos questions \u00e0 :<br \/><a href=\"mailto:consumerrelations@helenoftroy.com\">consumerrelations@helenoftroy.com<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/www.vickshumidifiers.ca\/wp-content\/uploads\/Support_80x80.png\u00a0\u00bb title_text=\u00a0\u00bbSoutien_80x80&Prime; url=\u00a0\u00bbhttps:\/\/www.vickshumidifiers.ca\/fr\/soutien\/\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/www.vickshumidifiers.ca\/fr\/soutien\/\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h3 style=\"text-align: center;\">Soutien Vicks<\/h3>\n<p style=\"text-align: center;\">Vos questions ont une r\u00e9ponse pour tous les produits Vicks<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Foire aux questions Humidificateur \u00e0 vapeur froide filtr\u00e9e VEV400CV1R\u00e9ponse : L\u2019air sec est aspir\u00e9 \u00e0 travers le syst\u00e8me et un ventilateur disperse une humidit\u00e9 invisible qui permet de r\u00e9tablir un niveau d\u2019humidit\u00e9 ad\u00e9quat dans l\u2019air. Comme il s\u2019agit d\u2019une humidification par \u00e9vaporation, aucune vapeur visible n\u2019est \u00e9mise. Lorsque l\u2019appareil fonctionne normalement, vous ne ressentirez que [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-16305","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/vickshumidifiers.ca\/fr\/wp-json\/wp\/v2\/pages\/16305","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vickshumidifiers.ca\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vickshumidifiers.ca\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vickshumidifiers.ca\/fr\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/vickshumidifiers.ca\/fr\/wp-json\/wp\/v2\/comments?post=16305"}],"version-history":[{"count":7,"href":"https:\/\/vickshumidifiers.ca\/fr\/wp-json\/wp\/v2\/pages\/16305\/revisions"}],"predecessor-version":[{"id":16712,"href":"https:\/\/vickshumidifiers.ca\/fr\/wp-json\/wp\/v2\/pages\/16305\/revisions\/16712"}],"wp:attachment":[{"href":"https:\/\/vickshumidifiers.ca\/fr\/wp-json\/wp\/v2\/media?parent=16305"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}